Payment Policy

Effective Date: January 1, 2026

At Shepherd Jewelry, we aim to provide a secure, seamless, and reliable payment experience for all customers purchasing our jewelry.

1. Accepted Payment Methods

Credit/Debit Cards: Visa, MasterCard, American Express, Discover
Other secure payment methods as displayed at checkout

2. Payment Processing

All payments are processed securely through our SSL-encrypted payment gateway.
Your order will only be confirmed once payment is successfully received.

3. Payment Verification

For security reasons, we may request additional information to verify your payment.
Orders may be temporarily held until verification is completed.

4. Pricing & Taxes

All prices are displayed in USD and are inclusive of applicable taxes unless otherwise stated.
Shepherd Jewelry reserves the right to correct any pricing errors or discrepancies.

5. Payment Security

Shepherd Jewelry, Inc. does not store your full credit/debit card details on our servers.
We comply with industry-standard PCI-DSS security practices to safeguard your information.

6. Refunds

Refunds for canceled or returned orders will be processed using the same payment method used for the original transaction. Please refer to our Refund & Returns Policy for full details.

7. Contact Information

Operated by: Shepherd Jewelry, Inc.
Address: 3900 Clark Rd G2, Sarasota, FL 34233, United States
Business Hours: Monday to Friday – 10:00 AM – 05:00 PM
Phone: (941) 929-0095
Email: support@shepherdjewelry.shop